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Custom problem solving

Built around the one problem costing you the most

Most owners I talk to have one thing they know is keeping them from growing into what they want to be. I find the one problem that keeps landing back on your desk, then build what fixes it with you and your team: a tool, a report you can actually use, a role, or a written process.

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Requests nobody answers Reports I never get to Costing the mostEvery decision waits on me Hiring keeps going wrong Nothing's written down
What gets built
Clear roles and accountability systems Reports that give you the insights you need Process mapped and documented, so anyone can follow it A clear hiring and onboarding process with metrics and a compensation plan

Who it's for

It shows up differently in every business, but it's usually a job the owner was never trained for, or work that keeps falling between people. Here are four examples from business owners I've talked to, in four different industries. What they share is that it all still lands on the owner.

A doctor who has to be the CFO

Spending questions and reports from every office land on the owner

An eldercare consultant who wants a YouTube channel

No time to make videos on top of client work

An HVAC contractor who has to build a team

The jobs keep coming, and every hire and every schedule runs through the owner

A property company with no one place for requests

Tenant requests come in by email, and some never get answered

How it works

  1. Step 1

    Listen and gather

    Conversations with you and your team, plus the documents and data you already have

  2. Step 2

    Name the one problem

    The one costing you the most that I'll design a solution for

  3. Step 3

    Design the fix together

    Whether it's a hiring and onboarding process, KPIs and compensation plans, position descriptions or a written process. Totally customized to your needs.

  4. Step 4

    Build and Run

    I build the solution which can include process design, custom AI tool building, and coaching. Then I lead working sessions with you and your team until the people using it can run it on their own

Reference Project

Example · An eldercare consulting practice · In progress

After the assessment, I recommended a YouTube channel, with a system that has the owners do only the parts that have to be theirs.

The two owners of an eldercare consulting practice know their subject, and client work fills their week. In the assessment, I saw that a YouTube channel was the right next step for them, and that they'd never have time to produce one on their own. I'm now scoping, designing and building a system in Claude that runs every video from topic to email. The owners talk on camera and approve what goes out. AI assistants do the rest.

What I found

No time to make videos

ResearchScriptsEditingTitlesEmails
  • Client work fills the week
  • Every step of a video would land on the two owners
  • Research, scripts, editing and emails each take hours
  • So I recommended a system that does most of it for them
The system I'm building

Every video, topic to email

  1. A research brief on the topic, with dated, sourced facts and the questions families are askingAI Assistant 1
  2. A 15-minute interview, one question at a time, answered out loudOwners
  3. The outline and talking points, in her own wordsAI Assistant 2
  4. Film it on their phonesOwners
  5. Trim the video in an editing appAI Assistant 3
  6. Titles, description, chapters, thumbnail words and short clipsAI Assistant 4
  7. The email to the list, with a free checklist for the videoAI Assistant 5
  8. Approve what goes outOwners

A tracker in their shared folder keeps their place, so either owner can stop and pick up at the right step. The plan puts their time at about 3 hours 40 minutes per video.

Start with a conversation about the one problem

On a free 15-minute call, describe what keeps landing on your desk, and you'll get a straight answer on whether it's worth building a fix for.

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